A complete and simple collection solution
Nick is available to chase after your payments 24/7, throughout the entire debt collection process. Nick tracks the full lifecycle of your invoces/payment requests and optimizes each stage of this relationship with your customers.
Customers are the heart of the system.
Invoicing tool is built in
Nick runs a custom and automated collection pipeline
Collection pipeline
Collection stages
Predefined collection timeline
Full documentation
Dispute management
Collection pipeline
Once you’ve sent an invoice or a payment request, the collection begins. Nick controls the collection pipeline by queueing, creating and sending out follow-up emails. In addition, Nick shares information received from customers and encourages you to take action.
Collection stages
Nick marks every invoice or payment request for one of the following Collection stages: open, sent, paid or collection cancelled.
Each collection stage can activate automatically a different set of actions, as a result of rules due to a debt collection pipeline. Therefore, we always back you up.
Predefined collection timeline
We currently offer two pre defined collection timelines. When you sign up for your free trial you can choose between a standard pre legal collection timeline and the short one.
The standard pre-legal Debt Collection timeline contains a set of scheduled actions via the collection pipeline. Therefore, Nick sends notification and reminders along a period of 4 weeks after the due date. In addition, Nick lets you know what’s going on throughout the process.
The short pre-legal Debt Collection timeline works the same way. However, it ends a week after the due date.
Full documentation
Once you’ve sent an invoice, Nick Documents all actions taken via collection timeline, including emails sent and changes you make. obviously, all this information helps you to understand better the situation. And therefore, to be prepared for the legal collection, if needed.
Dispute management
Sometime things go wrong. In other words you might deal with a dispute situation due to a service or a problematic product. Be the first to know what went wrong. In other words, quickly deal with the situation, make changes if needed and get your payment ASAP.
Intelligent tools take your business to the next level
Questions & Answers
Is the collection process really automated?
Absolutely. Once an invoice or a payment request is sent, Nick takes all required actions via the collection process. However, you can take over any time, changing the flow.
Is invoicing built in? Can I use other invoicing software?
Absolutely. The Invoicing tool enabling you to track time and activities and to create unlimited invoices/payment requests. However, you can upload invoices from other invoicing software for collection only.
Are all actions taken via collection pipeline are documented?
Absolutely. Nick shares with you all the information regarding collection efforts for each invoice/payment request that has been sent or has been uploaded to the Qlickcollect system. In other words, we cover your back.
Can I track my customer's payment behavior?
Absolutely. Nick follows up each customer’s payment behavior and shares that information with you.
What is dispute management ?
Dispute management enables you to know and to respond in real time to any problem, small as it might be, in order to keep your customers happy and to receive your payments on time. If there’s a problem that needs special attention, you can stop collection any time and renew it when the problem is solved. However, don’t forget to document your own actions.